Frequently Asked Questions

In the event of a defect in one of our products, the team of Hala's Collection undertakes to return this product to you. To report the defect found to us, please notify us at the following email address:

Products are dispatched within 00 to 00 working days. All announced deadlines are calculated in working days. These are average times which correspond to the formalities of processing, preparation and dispatch of your order. To this must be added the delivery time of the carrier by postal circuit.

We offer Paypal and Stripe two simple and 100% secure payment methods

The Hala's Collection team undertakes to provide you with an answer within 48 hours.
To contact us, here is our email address: